US-based · remote technicians

Reliable remote tech support
for your home & business.

Fast, secure technical support for computers, laptops, email, software, printers, and networks — from technicians based in the United States.

FreeInitial diagnostics
SecureAuthorized remote sessions
No cardRequired for diagnostics
// secure remote session
What we fix

Core services

Remote troubleshooting for the technology problems people and small businesses run into most.

Computer & Laptop Support

Troubleshooting, optimization, and repair support for desktops and laptops running slow, freezing, or acting up.

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Email & Microsoft 365 Support

Help getting Outlook, Microsoft 365, and major email platforms sending, receiving, and syncing correctly.

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Windows & macOS Support

Remote troubleshooting for Windows and Mac systems — from errors and crashes to general performance issues.

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Printer & Peripheral Support

Get your printer, scanner, or other connected peripherals working again.

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Network & Wi-Fi Troubleshooting

Diagnose and resolve Wi-Fi, Ethernet, and connectivity issues at home or in the office.

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Malware, Spyware & System Cleanup

Remote scanning and cleanup support to help address malware, spyware, and adware concerns.

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Help Center

Common problems, quick answers

Search our help topics or filter by category — then call or request help for hands-on support.

computer

Slow Computer

Speed up a sluggish PC or laptop with a performance check and clean-up.

Frequently requested
📶
computer

Wi-Fi Not Working

Fix dropped connections, weak signal, and network errors on any device.

Common issue
🛡
antivirus

Virus Removal

Scanning and removal support for viruses, spyware, and adware.

Free diagnosis
email

Cannot Open Gmail

Resolve login, password, and sync issues on Gmail and other providers.

Common issue
💻
mac

MacBook Running Slow

Diagnose startup stalls, fan noise, and performance drops on any Mac.

Mac support
🖨
printer

Printer Not Printing

Troubleshoot connection, driver, and paper-jam issues on major printer brands.

All major brands
Support Options

Straightforward support options

Support options are based on the type of issue, number of devices/users, and service requirements.

One-Time Technical Support

Pay for the specific issue you need resolved
Priced per issue
  • Free initial diagnostics
  • One remote support session
  • No card required to start
Get a support quote
Why Software Warranty

What you can expect from a session

No invented statistics here — just what we actually do differently.

Convenience

Remote, from wherever you are

No need to unplug anything or bring a device in — support happens over a secure remote session.

Security

Authorized sessions, always visible

You can see when remote access is active, and it ends the moment your session is complete.

Clarity

Plain-language troubleshooting

Technicians explain what's wrong and what they're doing about it — no jargon required.

Reach

Individuals and small businesses

We support single-device households and small business teams alike, from the same technicians.

Get in touch

Need technical help?

Tell us what's wrong and we'll help you determine the next step.

Message received — a Software Warranty technician will reach out shortly.
Toll-free: (877) 870-5281
Email: info@softwarewarranty.com
Office: 94 Crispus Attucks Place, Boston, MA 02119
Hours: Monday–Friday, 9am–8pm EST